Sometimes, products arrive damaged or don't match the quality check (QC) photos. When this happens, LoongBuy's dispute system
You should initiate a dispute in these situations: Act promptly: Disputes are most effective when filed soon after the issue is identified at the warehouse. Log into your LoongBuy account. Navigate to "My Warehousing""My Orders""File Dispute", "Submit Ticket", or similar. This is the most critical step. Be specific in your description and include: Clearly state what you want as an outcome. Common resolutions include: After submitting, you will receive a Ticket Number. Use this to track the case in the "My Disputes"
LoongBuy's dispute ticket system is a powerful tool to safeguard your purchases. By following this guide—submitting a detailed ticket with strong evidence and clearly communicating your desired resolution—you significantly increase your chances of obtaining a fair refund or compensation for any substandard or damaged items.When Should You Open a Dispute Ticket?
Step-by-Step: How to Submit Your Dispute Ticket
Step 1: Access the Dispute System
Step 2: Provide Clear Details & Upload Evidence
Step 3: State Your Desired Resolution
Step 4: Submit and Monitor Your Case
Tips for a Successful Dispute
Conclusion
LoongBuy Dispute Guide: How to Submit a Ticket for QC Issues or Damaged Items
2026-03-10